Terms and Conditions
1. Scope and Provider
1.1. These Terms of Service ("Terms") apply to all orders and contracts made through the Harrison & Radcliffe online store ("Online Store").
2. Formation of Contract
2.1. The presentation of products in the Online Store does not constitute a legally binding offer but an invitation to place an order.
2.2. By submitting an order, the customer makes a binding offer to purchase the products in their cart.
2.3. A contract is formed when Harrison & Radcliffe accepts the customer's order via a confirmation email.
3. Prices and Payment Terms
3.1. The prices displayed in the Online Store are final prices in British pounds (GBP) and include all applicable taxes, excluding shipping costs.
3.2. Payment can be made via credit card, PayPal, or other methods as specified at checkout.
4. Delivery and Shipping
4.1. Delivery is made to the address provided by the customer within the United Kingdom.
4.2. The delivery time is generally between 6–11 business days from the receipt of payment, unless otherwise stated.
4.3. Shipping costs are displayed to the customer prior to completing the order and are calculated based on the size, weight, and destination of the items.
4.4. In the case of returns, the customer is responsible for covering the shipping costs.
5. Returns and Refunds
5.1. Customers can request a refund within 30 days of receiving their order if the product does not meet their expectations or does not fit. Returned items must be in their original condition.
5.2. Refunds are issued for the product price only. The customer is responsible for the cost of return shipping.
6. Warranty and Liability
6.1. Statutory warranty rights apply.
6.2. Harrison & Radcliffe is only liable for damages caused by gross negligence or willful misconduct, except for damages arising from injury to life, body, or health.
7. Privacy
7.1. The processing of personal data is carried out in accordance with applicable privacy laws. For more details, refer to our Privacy Policy.
8. Governing Law and Jurisdiction
8.1. These Terms are governed by the laws of the United Kingdom, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).